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Privacy Policy

Privacy Policy 
Last Updated On 2-June-2026
Effective Date 19-Nov-2025 

 

This Privacy Policy applies to ccsynergyweb.com only. For privacy terms related to SynergyWeb™ app, see synergyweb.app/privacy
 
This Privacy Policy describes the policies of CC+SYNERGYPTELTD, on the collection, use and disclosure of your information that we collect when you use our website ( http://www.ccsynergyweb.com ). (the “Service”). By accessing or using the Service, you are consenting to the collection, use and disclosure of your information in accordance with this Privacy Policy. If you do not consent to the same, please do not access or use the Service.

 
We may modify this Privacy Policy at any time without any prior notice to you and will post the revised Privacy Policy on the Service. The revised Policy will be effective 180 days from when the revised Policy is posted in the Service and your continued access or use of the Service after such time will constitute your acceptance of the revised Privacy Policy. We therefore recommend that you periodically review this page. 
 
Information We Collect: 
We will collect and process the following personal information about you: 
Name
Email
Mobile
Address
Payment Info-Wix payment terms of service
 
How We Use Your Information: 
We will use the information that we collect about you for the following purposes:  
Marketing/ Promotional
Creating user account
Testimonials
Customer feedback collection
Enforce T&C
Processing payment
Support
Administration info
Targeted advertising
Manage customer order
Site protection
User to user comments
Dispute resolution
Manage user account


If we want to use your information for any other purpose, we will ask you for consent and will use your information only on receiving your consent and then, only for the purpose(s) for which grant consent unless we are required to do otherwise by law. 
 
Retention Of Your Information: 
We will retain your personal information with us for 90 days to 2 years after user accounts remain idle or for as long as we need it to fulfill the purposes for which it was collected as detailed in this Privacy Policy. We may need to retain certain information for longer periods such as record-keeping / reporting in accordance with applicable law or for other legitimate reasons like enforcement of legal rights, fraud prevention, etc. Residual anonymous information and aggregate information, neither of which identifies you (directly or indirectly), may be stored indefinitely. 
 
Your Rights: 
Depending on the law that applies, you may have a right to access and rectify or erase your personal data or receive a copy of your personal data, restrict or object to the active processing of your data, ask us to share (port) your personal information to another entity, withdraw any consent you provided to us to process your data, a right to lodge a complaint with a statutory authority and such other rights as may be relevant under applicable laws. To exercise these rights, you can write to us at cc.synergypteltd@gmail.com. We will respond to your request in accordance with applicable law. 
You may opt-out of direct marketing communications or the profiling we carry out for marketing purposes by writing to us at cc.synergypteltd@gmail.com. 
Do note that if you do not allow us to collect or process the required personal information or withdraw the consent to process the same for the required purposes, you may not be able to access or use the services for which your information was sought. 
 
Cookies Etc. 
To learn more about how we use these and your choices in relation to these tracking technologies, please refer to our Cookie Policy.

Compliance with Australian Privacy Law

If you are a resident of Australia, the following additional terms apply:

Australian Privacy Principles (APPs)

We comply with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) when handling your personal information. This includes:

  • Collecting personal information only where reasonable and necessary

  • Taking reasonable steps to ensure your personal information is accurate, up-to-date, and complete

  • Using and disclosing your information only for the purpose it was collected, or a related secondary purpose you would reasonably expect

  • Giving you access to your personal information upon request

  • Allowing you to correct inaccurate personal information

  • Taking reasonable steps to protect your personal information from misuse, loss, and unauthorized access

Notifiable Data Breaches Scheme (NDB)

If we hold Australian personal information and experience a data breach that is likely to result in serious harm to any individual, we will:

  • Notify affected individuals without unreasonable delay

  • Notify the Office of the Australian Information Commissioner (OAIC) as required by law

  • Provide details of the breach, the kind of information involved, and recommended steps to protect yourself

Complaints

If you have a complaint about how we handle your personal information under the APPs, you may:

  1. Contact us at cc.synergypteltd@gmail.com with the subject line "Privacy Complaint"

  2. Lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au or call 1300 363 992

​

Compliance with Singapore's Personal Data Protection Act

As a Singapore-registered business, we comply with Singapore's Personal Data Protection Act 2012 (PDPA) in our collection, use, and protection of personal data.

Your Rights Under the PDPA

You have the right to:

  • Request access to personal data we hold about you

  • Correct any inaccurate personal data

  • Request us to stop using your personal data for marketing purposes by contacting cc.synergypteltd@gmail.com with the subject line "Opt-out"

  • Withdraw consent for us to process your personal data (subject to legal limitations)

Data Breach Notification

As noted above, we will notify the Personal Data Protection Commission (PDPC) and affected individuals within 30 days of discovering a data breach.

Contact for PDPA Concerns

For questions about your personal data or to exercise your rights under the PDPA, contact our Data Protection Officer:

CC+Synergy Pte Ltd
Email: cc.synergypteltd@gmail.com
Subject line: "PDPA Request"
 
Security: 
The security of your information is important to us and we will use reasonable security measures to prevent the loss, misuse or unauthorized alteration of your information under our control. However, given the inherent risks, we cannot guarantee absolute security and consequently, we cannot ensure or warrant the security of any information you transmit to us and you do so at your own risk. 

Data Breach Notification

In the event we discover or suspect a data breach affecting your personal information that is likely to result in serious harm to your rights or privacy, we will:

  • Notify you within 30 days of becoming aware of the breach

  • Notify the Personal Data Protection Commission (PDPC) within 30 days as required by Singapore's Personal Data Protection Act

  • Notify the Office of the Australian Information Commissioner (OAIC) if the breach affects Australian residents, as required by Australia's Notifiable Data Breaches scheme

You will be notified via email to the address registered with us, or by notice on our website if contact details cannot be verified. We will provide information about the nature of the breach, the data affected, and steps we are taking to mitigate harm.
 
Third Party Links & Use Of Your Information: 
Our Service may contain links to other websites that are not operated by us. This Privacy Policy does not address the privacy policy and other practices of any third parties, including any third party operating any website or service that may be accessible via a link on the Service. We strongly advise you to review the privacy policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services. 
 
Grievance / Data Protection Officer: 
If you have any queries or concerns about the processing of your information that is available with us, you may email our Grievance Officer at CC+SYNERGYPTELTD, email: cc.synergypteltd@gmail.com. We will address your concerns in accordance with applicable law. 
 
In addition to the above, the following policies applies: Wix terms of use, Wix Privacy Policy, Wix payment terms of service

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